Katharina Loden, Ph.D., CFA L1, uses her engineering, management, and consulting experience to customize the service to customer needs and deliver the desired performance metrics. Katharina has more than eight years of experience in the energy industry, engineering, and top tier management consulting. Together with her teams she significantly improved the competitiveness and financial bottom lines of electric utilities. She helped her clients to achieve their goals in growth, cost reduction, EBITDA improvement, mergers, and acquisitions. On a customer service project, she discovered the need for electric utilities to improve customer service while reducing its cost which she turned into a business using AI assistance.
Alba Power, Inc. operates an end-to-end AI assistant as a service business model to increase electric customer outreach and engagement in demand-side management, energy efficiency, renewable energy, EVs, and rebate programs.